My Contact as a Foster Carer

Role of the Contact Worker

The contact workers’ role is to supervise the contact visit within the expectations of the referral, including any special conditions requested by the caseworker, and report their observations to the referring agency.

Contact workers demonstrate a commitment to child protection, with their primary concern at all times the safety and well being of the child or young person. The contact workers will intervene if they consider the child is at risk of harm, or (upon advice) if they consider that contact is no longer in the best interests of the child.Contact workers cannot change arrangements for contact visits.

CareSouth Supervised Contact Information:

During office hours, call the child’s caseworker if:

• The child is sick or cannot make it to a contact visit
• You want to change current arrangements in relation to contact visits
• Information relating to child’s care, needs, or situation changes (ie change of address, contact details, illness and/or medication details)

During office hours, call CareSouth on 02 4225 7588 if:

• A Contact Worker does not arrive at the arranged time or place for a contact visit.

Outside office hours, call CareSouth’s on call number 04 4843 5683 if:

• The child is sick or cannot make it to the contact visit.
• The situation changes (ie change of address, contact details, illness and/or medication details).